Payment Method

Headquarters

  • Sales Support:
  • Office hours (EST):
    Mon - Thurs 10:00 a.m. - 6:00 p.m.
    Fri 9:00 a.m. - 4:00 p.m.
  • Address:
    200 Classon Ave,
    Brooklyn, NY 11205

PAYMENT METHOD

1. How can I pay for my order?

Acceptable forms of payment:

Credit Cards

  • - MasterCard
  • - Visa
  • - AMEX
  • - Discover
  • - JCB
  • - Union Pay

Paypal

  • - Paypal Express

Note:

a. Security is priority, therefore your information is safe with us. Fraud is unacceptable therefore all credit and debit card holders are subject to validation and authorization by HubsanUS and the card issuer.

b. If your payment cannot go through, please contact the bank that issued your credit card for help. If they cannot identify the problem, we suggest that you try paying via Paypal.

c. PayPal payments cannot be combined with other payment methods

2. If order is declined?

To help ensure your order is not declined when placing a new order we suggest checking the following:

  • Double check your order information

    • - phone number
    • - email address
    • - include company name on order
  • Check the card details on your HubsanUS account to make sure the information is correct

    • - credit card number
    • - security code ( 3 digit # on back of card)
    • - expiration date
    • - billing address
  • Your card issuer may have declined your payment - as they are unable to provide us this information, it's best to contact your bank.

If you've checked all of the above, try an alternate payment option. If you've tried all these and are still having problems, contact our Customer Care Team ([email protected]) with as many details as you can about the issue - including any error messages you receive and we'll resolve it as soon as possible.
Copyright © 2023 Hubsan US. All Rights Reserved. Terms Of Use Privacy Policy Sitemap